What does this policy cover?
This policy covers all websites operated by Grants Online Ltd.
Your acceptance of this policy
By using our websites, social media pages, and services or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please refrain from using our sites, social media pages or services.
We may make changes to this policy from time to time. If so, we will post the changes on this page and they will apply from the time we post them. This policy was last changed on 1st May 2018.
Personal data is information that can be used to help identify an individual, such as name, address, phone number or email address.
This policy applies to all the websites Grants Online operate, our use of emails for marketing purposes, and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we will not do with the information, and what rights you have.
Information we collect and why we collect it
We will only ever collect the information we need – including data that will be useful to help improve our services. We collect two kinds of information:
- non-personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many people use our sites, how many people visit on a regular basis, and how popular our pages are. This information does not tell us anything about who you are or where you live. It simply allows us to monitor and improve our service.
- personal information such as name, postal address, phone number, email address, information about your interests etc.
We collect this information in connection with specific activities, such as newsletter requests, membership requests, product sales, free trials etc. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You do not have to disclose any of this information to browse the sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.
Cookies that we Use
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and / or website.
The cookies that we use are:
Cookie Name: PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. We use this cookie to enable you to stay logged in to our websites.
Cookie Name: _gid This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
Cookie Name: _ga This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
What if you do not want to accept Cookies
If you wish to restrict or block the cookies which are set by any website - including the websites run by Grants Online Ltd website, you should do this through the browser settings for each browser you use, on each computer or device you use to access the internet. Please be aware that some of our services may not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your internet browser.
You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers.
What do We do with the information?
We will use the information you provide to:
- fulfil your requests – such as applications for membership, applications for free trials and provision of information
- process sales transactions, or other payments and verify financial transactions
- identify visitors and contributors
- provide a personalised service to you when you visit our websites
- record any contact we have with you
- prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf
- communicate with our subscribers and interested parties
- if you have agreed to it, provide you with information that we think may be of interest to you.
Using your information to Contact You
Grants Online may on occasion contact you with information which we may feel is relevant to you. We will only contact you if you have requested a full or trial subscription.
By requesting a full or trial subscription you have indicated to us your interest in grant funding and we have a legitimate interest in keeping you informed of grant funding opportunities as and when they arise. The information we provide to you may include marketing information relating to our products and services.
Please see our Legitimate Interest Assessment
If you do not wish to be contacted you can opt our by emailing us at email@example.com
If we contact you by email, we will include a link to opt out of receiving future messages. If we contact you by other means and you want to change how – or if – you receive our communications, please email firstname.lastname@example.org
Sharing your information
We will only share your information if:
We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court; or we believe it is necessary to protect or defend our rights, property or the personal safety of our people or visitors to our premises or websites.
Storing your information
Information is stored by us on servers located in the UK. We may transfer the information to other offices and to other reputable third party organisations as explained above – they may be situated inside or outside the European Economic Area. We may also store information in paper files.
We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. Only authorised personnel are authorised to access user information and we use secure server software (SSL) to encrypt financial and personal information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.
Where you or we have provided a password enabling you to access parts of our websites or use our services, it is your responsibility to keep this password confidential. Please do not share your password with anyone.
Under the General Data Protection Regulation (GDPR) you are entitled to:
- Ask us to to erase your data that you submitted during the signing up process for your subscription.
- Ask us to amend the data we hold on you.
- To access the data we hold on you via a CSV file that we will email to you on request.
- Provide you with information on how we store your data.
If you wish to erase, amend or wish to receive information on the data we hold or the way it is stored, please email us at email@example.com.
The information generated by Google Analytics (including IP addresses) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google undertakes not to associate your IP address with any other data held by Google.
You may opt out of Google Analytics data collection by visiting this link: https://tools.google.com/dlpage/gaoptout
Handling your information
We never sell or share your information to other organisations to use for their own purposes.
The GDPR Act gives you certain rights over your data and how we use it. These include:
- the right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed
- the right to prevent your data being used for direct marketing
- the right of access to a copy of the information We hold about you (known as a subject access request)
If you wish to exercise any of these rights please contact Grants Online Ltd by emailing firstname.lastname@example.org.
For more information about your rights under the Data Protection Act go to the website of the Information Commissioner’s Office at ico.org.uk.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.